Elliot Consulting

Elliot Consulting, LLC
7853 Gunn Highway
Suite #326
Tampa, FL 33626

Phone: 813-792-8833

Press Releases

Jack Hipple Speaks To American Society for Quality about Business Continuity

Tampa, FL., December 11, 2006--Jack Hipple of Elliot Consulting delivered a business continuity planning presentation to the Tampa chapter of the American Society for Quality (ASQ). Entitled "How to Keep the Grinch from Stealing Your Business," Hipple discussed concerns about natural and man-made disasters, as well as potential pandemic threats such as the Asian flu, and how organizations should develop plans for their businesses operations to survive for extended periods of time. His presentation focused on planning for business survivability and not just simple disaster preparedness.

The ASQ is composed quality managers, consultants, and specialists in the quality area from the banking, finance, manufacturing, and construction industries. Hipple’s presentation reviewed two new ways for businesses to look beyond the normal "check-listing" approach to short term disaster preparedness. The first is saboteurial analysis or what Elliot Consulting calls Predictive Failure Analysis. Instead of check-listing, which always leaves out areas of concern until they are accidentally discovered during a crisis, a business asks itself how it may deliberately cause its mission-critical procedures to fail during a time of crisis.

Another suggested approach is for businesses to look at levels of preparedness. Many times, an organization only looks at itself as a stand-alone entity, but it is critical to take into account the customers' and suppliers' business survivability. Suppliers that can't supply and customers that can't buy in a disaster situation can jeopardize the continuity of a business. If the disastrous situation is caused by a major fire, chemical spill, or weather-related incident outside of local geography, the effects could still impact the supply chain. A tornado in the Plains states, or an ice storm in the Pacific Northwest, could be just as devastating to the business as a tropical storm in Florida.

Jack Hipple is a chemical engineer and has degree from Carnegie Mellon University. After a 30-year career in the chemical industry, where he spent significant time in the innovation and creativity area, he became involved with innovation and creativity methods in 1998. His industrial career included responsibility for the Discovery Research program in Dow Chemical’s largest division as well as its corporate chemical engineering research program. During this time, many new commercial products were launched which were outside the existing business focus. Hipple, a nationally recognized expert in innovation and problem solving, has developed a system, which utilizes the TRIZ thinking tools in a "reverse" or saboteurial fashion. This predictive failure analysis is specifically directed at identifying critical failure points and vulnerabilities in systems, processes, emergency plans, and organizational systems. These tools include cause and effect-modeling software that identifies concerns beyond what is possible to achieve with standard industry hazard analysis techniques. This process has been used in the banking industry by the bank of Montreal, the chemical industry by Dow Chemical and BP/Amoco, Kraft Foods, and by several software suppliers to improve software code reliability.

About Elliot Consulting

Everything that we do as a consulting firm is focused on helping organizations protect their people, their property, their products and services, and their profits. We do this by assisting those organizations to author, administer, and audit their in-house business continuity, incident response, and disaster recovery programs.

Elliot Consulting is a group of trusted business advisors who are experts in the development of business resiliency solutions. The term “business resilience” is defined as a combination of enterprise risk management, business continuity planning, disaster recovery, and long-term business restoration. A resilient organization will be able to mitigate unforeseen risks and have contingency plans in place which will allow the continuation of business operations regardless of the specific incident.

Our expertise is helping companies mature their strategic plans and operational guidelines which are then used within a comprehensive business resiliency program to help sustain the organization’s business operations. Elliot Consulting facilitates the discussions and teams with our clients to collect and analyze the critical data which will help the organization protect their vital business resources and procedures.

The Elliot Consulting team members are professionally-certified business continuity planners, business resiliency specialists, and project managers with extensive experience leading preparedness, response, and recovery initiatives in Fortune 200 corporations and government agencies. With expertise in managing these complex requirements Elliot Consulting is able to support a wide variety of strategic planning and resiliency tactics designed around our clients’ needs. Elliot Consulting is a vendor-neutral organization and does not re-sell any products or services.